Pravidlá poskytovania refundácií
You have 30 days from receiving your product to request a return. If more than 30 days have passed, unfortunately we cannot offer a refund.
You may examine the item in the same way you would in a shop. If the item has been used beyond this, we may deduct an amount corresponding to the loss in value. Please return the item in its original packaging if possible.
To return a product, we need a receipt or proof of purchase.
Email us at info@blahovita.sk and let us know that you would like to return a product. Please state the reason for the return and attach your receipt.
Returns (if applicable)
Once we have received and inspected your return, we will send you an email to confirm that we have received the item. We will also let you know whether your return has been approved or rejected.
If your return is approved, we will process your refund. The amount will be refunded to your credit card or original payment method no later than 14 days after you told us you wish to return the item. We may withhold the refund until we have received the item or proof that it has been sent.
Late or missing refunds
If you have not received your refund yet, first check your bank account again.
Then contact your bank. It may take some time before the refund is posted.
If you have done all of this and still have not received your refund, please contact us at info@blahovita.sk.
Shipping
We cover the cost of return shipping.
Depending on where you live, the time it takes for an exchanged product to reach you may vary.